Shipping & Returns

 

Canceling an Order:

We do except order cancelations within one half hour of purchase. After that, we do not, due to orders possibly being packed and/or shipped already. 

To cancel an order within one half our of ordering, e-mail you name, e-mail address used for purchase and order number to: DustySageBoutique@gmail.com 

 

Return Policy:

Here at Dusty Sage Boutique, we want you to have clothing and accessories that you fit and love. If you don’t love it, return it within thirty days of the delivery date (delivery date determined by the “delivered” scan on the tracking number).

All returns will be refunded via store credit or gift card, MINUS the shipping fee. No cash will be refunded.

To return item(s), circle item(s) on packing slip that you are returning (or reprint your receipt if you no longer have the packing slip). Include that slip with your returned item(s).  

Item must be unwashed, unsoiled, unworn. If there were tags on the item, they must be included and intact. Items damaged on their way to being returned due to poor packaging may not be refunded. Refunds are solely based on Dusty Sage Boutique discretion. 

Customer is responsible for covering the cost of shipping on all returned items. Cost of return shipping will not be refunded.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). 

Return the items to the return address on your packing slip (it is the same return address on the original package you received). Or contact us for the address.

Questions contact: DustySageBoutique@gmail.com 

** Due to longer shipping times for returns, there are no returns on international purchases.  Questions on this, please contact: DustySageBoutique@gmail.com

 

Shipping: 

We offer free shipping on all domestic U.S. orders when you spend $50 or more. Orders are shipped via first class and priority mail via the United States Postal Service.

Dusty Sage Boutique is not responsible for lost or damaged items in the mail.

We do offer shipping to Canada, United Kingdom and Australia, but do not offer free shipping. Shipping rates for Canada, United Kingdom and Australia start at $75 for Priority Mail via USPS.  If your item ships for less than $3 of the shipping cost charged, you will be refunded the amount that exceeded the shipping cost. 

International orders are FINAL sale. We are not responsible for lost packages.

If you have any questions on the shipping cost of a particular item, or have any other questions, please feel free to contact us at: DustySageBoutique@gmail.com

Terms and Privacy Policy:

 

Dusty Sage Boutique has the right to refuse service. Dusty Sage Boutique has the right to refuse orders. 

Dusty Sage Boutique’s website contains original photos that are the intellectual rights of Dusty Sage Boutique.   Any unauthorized use of these images is a violation of copyright law. Dusty Sage Boutique has exclusive rights to these original, non-stock photos.

Dusty Sage Boutique respects privacy, no information will be given to a third party.